SHOP POLICIES

SHIPPING INSIDE CANADA:
All orders will be shipped with Canada Post.

SHIPPING OUTSIDE CANADA:
Please note that the customer is responsible for any custom fees or importation taxes that may apply. 

US CUSTOMERS
We ship items with either Canada Post or a local shipping logistics service offering USPS and FedEx shipping. 
Please note that we use either FedEx, UPS or

JORI International Ltd for shipping larger orders, where Canada Post's size restrictions apply. We strive to find the best rate and service for the specific order, to get your order to you safely and quickly.
Please note that any charges related to clearing your purchase and all custom
charges are not AdrianMartinus’ responsibility. Orders exceeding CAD $2000 will require a formal entry into the US. This means that Customs and Border Protection (CBP) will require your EIN/tax identification number assigned by the IRS or your social security number. We will require you to contact JORI International Ltd and provide the broker with this info.

INTERNATIONAL CUSTOMERS:
When shipping internationally, we generally ship with Canada Post air, surface shipping or our 

local shipping logistics service offering USPS. International orders (except most US orders) generally do not come with tracking and are not insured. Please contact us prior to purchasing if you wish to upgrade to an insured/tracked shipping option. 
If you do not see a shipping option for a specific item, please feel free to contact us and we'll see what we can do.

DISPATCH TIMES:
The timeframes for dispatching are listed under "Shipping & Policies" for each item. If you need an item for a specific date, please contact us prior to ordering and we'll do our best to accommodate your wishes.

SHIPPING TIMES:
Within Canada shipping usually takes 1-9 business days.
Shipping to the US usually takes around 4-10 business days. Please note that this may vary due to clearance times for customs and border protection.
International shipping times are about 4-6 weeks by surface and 1-2 weeks by air. Please note that this may vary due to clearance times for customs and border protection.

UNDELIVERABLE ITEMS:
It is the responsibility of the customer to provide an accurate shipping address at the time of purchase. We don't take responsibility if an item sent to the address given at the time of purchase can't be delivered.